Contact us

Existing membership support

For help with your existing membership, please complete the form below providing as much detail as possible. Alternatively, you can log in to your account and use our new Live Chat feature, or call our team on 0330 818 3702.

Please note:
 For us to help with you with your enquiry, you must be listed as an account contact for the business in question.

Have you seen our Frequently asked Questions?

Read FAQs

Prefer to write to us?

You can write to us at the following address:

Facilitiesline
PO BOX 6441
Basingstoke
Hampshire
RG21 7FN

Get in touch

How can we help?